Data-Link Associates, Inc. was established in 1983 as a custom software house. At that time there were only a few affordable bundled software packages that provided a minimal amount of functionality for small to medium size businesses. Because of this limitation, it was customary to write a complete set of individual application programs to collect the necessary information to assist our clients in tracking information and making management decisions. In 1984 we adopted the Addon suite of software products. This provided a base set of application programs that could then be tailored to meet the unique data collection and communication requirements of each client, resulting in a significant cost savings. Using this set of programs we have installed complete systems for a variety of industries, including distributors, manufacturers, job shops, large poultry farms, and many other unique businesses that are not afforded the option to purchase a standard package that would fit their needs. As new products became available, those offerings were included in our Feature release of the application programs. Some Features involved integrating third party services for data exchange with Microsoft Office products, Internet access, web interface, laser forms generation, document management, and automated email and faxing of various documents, such as Order Acknowledgments, Shipping Notifications, Invoices, Historical Invoices, Statements and Purchase Orders.
In 1999 we started searching for an additional software package. Our intent was to offer our clients an option for their base application. After spending several years and hundreds of hours reviewing all the leading packages, we elected to implement the MAS 90/200 software suite from Best Software. When adopting this package we also elected to invest the time and training necessary to complete not only the required base certifications, but to acquire the Master Developer designation. The Master Developer certification is held by fewer than 100 of the thousands of authorized dealers. This certification provides access to the application source code, which allows us to custom tailor the software to meet the unique requirements of each client. We will continue to support and actively market both the AddonSoftware and MAS 90/200 software products, including Addon.s newest version 7 release that functions in either a user selectable character or GUI environment.
In addition to offering software solutions, a select set of compatible hardware products is also available. These offerings are from major manufacturers, such as Hewlett Packard, Compaq, IBM, 3Com, Okidata, and others. This allows us to provide the installation and support of completely integrated systems that have been tested and have proven reliability and compatibility.
We also have extensive business relationships with a wide variety of other companies that provide services and specialized expertise in areas that we have elected not to pursue. This enables us to be your single contact for an even wider range of services and products.
To summarize, our mission is to provide our clients with complete cost effective business solutions that are technologically current, stable, easy to maintain, learn and use, and that provide for maximum growth and flexibility to meet future requirements. To meet this goal, we have four experienced technicians that provide the analysis, configuration, installation, customization, training, and timely customer support to assist our clients in operating their business in an efficient and profitable manner. In addition, our staff continually conducts hands-on review and training on new products to determine if our clients can benefit from the advances in new hardware and software releases.
Thanks to customer referrals, more than 80 clients are now supported, each with a varying demand on our resources. Because we do not advertise or have an active sales force, referrals are our primary source of new clients. |